Terms & Conditions

1) DELIVERY

The customer will bear all risk in respect to the food and meals once delivered as per the customer's instructions - Unless otherwise agreed in writing prior to delivery. AKI'S HAND will not be responsible for any loss or deterioration which occurs subsequent to delivery.

If you live in a security unit or apartment and will not be home to accept delvery - Please make prior arrangements for our driver or courier to:
Buzz or contact a neighbour to let us in so we can leave your order by your front door.
or; Access your garage
or; Provide alternative instruction for delivery.

Breads and cakes can be collected from our kitchen at 6 / 10 North Street, Adelaide from Monday to Friday. Please let us know if you would like to pickup your order. We will arrange the date and time with you prior to pickup.

2) SECURITY & PRIVACY

AKI'S HAND respects your privacy. We do not sell, rent or loan any identification information regarding our customers to any third party. We may use and share aggregated information when it enables us to improve and enrich our product and content offering. Any information you supply us is held with upmost care and security.

Personal information, ie. address, contact number are only collected when you make a purchase. This information is only used for the fulfilment of orders, to offer loyalty bonuses, sending customized electronic messages and to service customers by way of teemarketing.

Your information, ie. name, address, special delivery instructions are stored on our customer file. We will follow your details and instructions for each order unless you advise us otherwise.

AKI'S HAND will not reveal your personal information to any third party unless required to do so by law.

3) DISCLAMER

Every effort is made to ensure accuracy of the information contained within this website. The information is not a substitute for the advice and recommendations of health professionals. Always consult a health professional prior to any decision regarding health concerns. AKI'S HAND will not be liable for any damage of any kind arising from the use of this site, including but not limited to, indirect, incidental punitive and consequential damages.